Shipping policy
ELEVEN Shipping Policy
FAST UK SHIPPING
At ELEVEN, we know you want your car care products delivered swiftly and securely. That’s why we operate a rapid-fulfilment warehouse designed to get your detailing supplies on the road without delay.
- Same Day Dispatch: Place your order before 8:00 AM (Monday to Friday), and our team will pack and dispatch it the very same day.
- Next-Day Processing: Orders placed after 8:00 AM, or over the weekend and bank holidays, will be processed and dispatched on the following working day.
TRACKED DELIVERY
We don’t leave your delivery to guesswork. Every single order dispatched from ELEVEN is shipped via a premium, fully tracked delivery service.
Total Visibility: As soon as your parcel leaves our facility, you will receive a shipping confirmation email containing your unique tracking number and a link to monitor your package every step of the way.
Delivery Partners: We partner exclusively with reliable, tracked UK couriers to ensure your liquids, waxes, and sprays arrive safely and intact.
SHIPPING RATES & TIMELINES
United Kingdom (Mainland): Tracked Standard | 2–3 Working Days | Calculated at Checkout |
United Kingdom (Mainland) Tracked Express | 1–2 Working Days | Calculated at Checkout |
Highlands, Islands & NI | Tracked Standard | 3–5 Working Days | Calculated at Checkout |
MPORTANT SHIPPING INFORMATION
*Safe Handling & Packaging: Because our products include specialised automotive liquids and sprays, all items are securely sealed and packaged in custom, heavy-duty boxes to eliminate the risk of leaks or damage during transit.
*Address Accuracy: Please double-check your shipping details at checkout. ELEVEN cannot be held responsible for delayed or missing shipments due to incorrect address inputs.
*Missed Deliveries: If you are not available to receive your parcel, our courier partner will provide instructions via your tracking link to arrange a redelivery or collection from a local pickup point.